Platform Capabilities

The Full-Stack AI Operations Platform

PlatformHero unifies multi-model inference, intelligent assistants, visual agent workflows, and RAG knowledge into a single platform — available as SaaS, Private AI, or Cloud.

Platform at a glance

Built for scale, ready today

35+

AI Providers

Cloud & on-premise models from every major vendor

25+

Workflow Nodes

Drag-and-drop building blocks for any automation

27+

Plugins & Tools

Pre-built integrations ready to connect

8

Content Loaders

Ingest docs, web, APIs, databases and more

Architecture

How it all fits together

A single orchestration layer between your AI models and the systems that run your business.

AI Models

OpenAI · Anthropic · Google · Azure · Ollama · 35+

PlatformHero

PlatformHero

Orchestration

RAG · Memory · Tools · Monitoring · Routing

Agents

Assistants · Workflows · Automations · Copilots

Business Systems

CRM · ERP · Helpdesk · Databases · APIs · Webhooks

Deploy your way

Three deployment models, one platform

Choose the deployment model that fits your compliance, performance, and operational needs.

SaaS

Get started instantly

  • Fully managed infrastructure
  • Automatic updates & patches
  • Global availability
  • Zero maintenance overhead
Most Secure

Private AI

Your data never leaves your infrastructure

  • On-premise deployment
  • Complete data sovereignty
  • Air-gapped environments
  • Custom security policies

Cloud

Deploy on your preferred cloud

  • Azure, AWS, or GCP
  • Docker-based deployment
  • Hybrid architectures
  • Deployment manager UI
Core Capabilities

Four pillars that power everything

Each pillar is designed to work independently or together as a unified AI operations system.

Foundation

Multi-Model AI Inference

Connect 35+ LLM providers through a single unified API. OpenAI, Anthropic, Google, Azure AI Foundry, AWS, DeepSeek, Mistral, Cohere, Groq, xAI, Ollama, LM Studio — all with chat completion, streaming, function calling, embeddings, and rerank.

  • Unified API across all providers
  • Switch models without code changes
  • Chat, embeddings, and rerank support
  • OpenAI-compatible drop-in replacement
Model RouterAll providers healthy

Request

POST/v1/chat/completions

OpenAI

GPT-5.4

240ms

Anthropic

Sonnet 4.6

310ms

Google

Gemini 2.5 Pro

180ms

Streaming response · 127 tokens · $0.002

Intelligence

AI Assistants

Build configurable assistants with model binding, system prompts with variables, memory modes, tool integration, and RAG-powered knowledge. Manage stateful chat sessions with streaming, debug mode, and per-user access control.

  • Configurable system prompts & variables
  • Knowledge base & tool integration
  • Per-assistant usage & cost tracking
  • Granular access control per user
Configure AssistantActive

Name

Sales Assistant

Model

GPT-5.4 · OpenAI

System Prompt

You are a sales assistant for ACME Corp. Answer questions about pricing...

Knowledge

3 collections

Tools

5 enabled

Automation

Agent Workflows (DAG Engine)

Design complex automation with a visual directed acyclic graph editor. 25+ node types including triggers, AI nodes, tool nodes, knowledge retrieval, logic branches, data transforms, and sub-assistant calls.

  • Visual drag-and-drop DAG editor
  • 25+ node types for any use case
  • Webhook, cron, and manual triggers
  • Loop, condition, and merge logic
Lead QualificationDAG Editor

Webhook Trigger

POST /leads

AI Classify

GPT-5.4 · Score lead

Condition

score > 80?

CRM Update

Hot lead

Email Drip

Nurture

Knowledge

Knowledge Base / RAG

Vector-powered knowledge management with Qdrant. Organize data into collections, records, and chunks. Load PDFs, DOCX, XLSX, CSV, HTML, Markdown, TXT, and web URLs. Let your assistants answer from your proprietary data.

  • 8 content loaders (PDF, DOCX, web...)
  • Automatic chunking & embedding
  • Collection-level access control
  • Attach to any assistant or agent
Knowledge Base3 collections · 847 chunks
Product Docs
24 docs

412 chunks indexed

Sales Playbook
8 docs

156 chunks indexed

HR Policies
15 docs

279 chunks indexed

And much more

Everything else you need to operate at scale

Plugins, Actions & MCP

27+ built-in plugins plus custom actions and MCP server connections for infinite extensibility.

Chat Interface

Full conversational UI with streaming, thinking visualization, multimodal input, and artifacts.

Platform Management

Workspace management with plan-based quotas, lifecycle management, and secure licensing.

Auth & Security

RBAC with Admin/Builder/User roles, JWT tokens, AES encryption at rest, and rate limiting.

Logging & Analytics

Complete inference logging with token usage, cost tracking, dashboards, and Prometheus metrics.

Console & Admin Panel

Full management UI: Dashboard, Playground, Assistants, Agents, Knowledge, Plugins, Logs, and Settings.

OpenAI-Compatible API

Drop-in replacement for the OpenAI SDK. Point your existing apps at PlatformHero — zero code changes.

Flexible Deployment

Fully managed SaaS, Docker on-premise, or cloud deployment with streamlined rollout manager.

See it in action

Book a personalized demo and discover how PlatformHero can power your enterprise AI strategy.